We’re absolutely thrilled to be opening at our new location. We’d grown out of our current space,” said Shari Laven, Viking Bank’s President. “Our goal is to make banking with us a lot more versatile and user friendly. The new building will let us provide so much more for our customers.”
The new Viking Bank is a two-story, nearly 20,000 square foot building. It will have a large community room on the second level with an outdoor space connected to the community room. The community room will be made available for Viking Bank customers as well as other non-profit organizations.
Viking Bank is excited for the move to the new building, as it will include a robust overhaul with new technology, and plenty of room for Viking Bank to provide more offerings for their customers, including a concierge service to help bank customers use their time at the bank more efficiently. Additionally, the bank hired an independent research firm to conduct a study* to find out what changes respondents were looking for from the bank.
The research found that a high percentage of consumers were looking for both a mobile banking app and a concierge-type service, so Viking is implementing both of those changes as part of their re-branding.
The new building has been designed to be customer friendly, with all-glass partitions to create an open environment and give customers access to everyone on the Viking Bank team.